Frequently Asked Questions

Q: Can a relationship be repaired once it has broken down?

A: Open and regularly occurring communication are the key to preventing and repairing breakdowns in relationships between team members. When a misunderstanding occurs, all parties should be willing to review the information in question to reestablish a sense that all team members are valued, and have an important viewpoint. The Team Coordinator should be made aware of any questions or concerns about disagreements, and every effort should be utilized to get the team back on track by refocusing on the cohesive vision for the child. School districts should attempt to provide assistance to families who do not understand the IDEA law or the district’s protocol and procedures so that misinterpretations are less likely to occur.

Q: What are some typical differences that can occur that can disrupt the partnering process?

Differences in communication styles, organizational skills, and expectations that are not realistic can become barriers to the process. All team members must respect the differences that people experience in their abilities to participate as a member of a team.

Q: When is it time to move on to due process?

IDEA offers protection of parent’s rights through due process, and each state has its own regulations regarding the steps parents need to take to pursue these rights (each State Department of Education can answer questions about the procedures in their state). Due process should only be undertaken when all other communication options (i.e. phone calls, team meetings and IEP meetings) have been tried and have failed. Pursuing due process remedies before all avenues have been tried first can create further communication breakdowns.